Charles Ryan Minton

Customer & employee Experience Expert | Keynote Speaker | best selling Author

“Creating an outstanding and memorable customer experience is the most important element of running a successful business. Most managers err by looking at customer service as a protocol issue. Ryan sees phenomenal customer service as a natural extension of a phenomenal employee culture. Ryan shares low-cost, easy-to-implement tools and strategies that will begin to elevate and transform your customer experience immediately.”
— JANE GROTE ABELL, Chairwoman of the Board, Donatos Pizza and featured in CBS's Undercover Boss


An award-winning former Marriott and Hilton Hotel General Manager, Charles Ryan Minton provides keynotes and workshops to your company on how to deliver an amazing customer and employee experience by sharing ideas, tools and customer service secrets for immediate, powerful and game changing results.