retail

Coffee with the Manager - Plato's Closet, Clothes Mentor & Once Upon a Child Part1/2

Coffee with the Manager - Episode 7 - Plato's Closet, Clothes Mentor and Once Upon a Child - Part 1/2

Kate Finger - Franchise Vice President Plato's Closet, Once Upon a Child and Clothes Mentor

Franchise Vice President Kate Finger is my guest in this episode of "Coffee with the Manager." With over 20 locations and over 500 employees, Finger's stores are some of the highest ranked customer service locations within their respective brands. In this episode, we discuss how Finger and her team's ability to create a positive work environment has led to retention numbers that are unusually high in the turnover heavy retail industry. Part 1/2